If you’ve recently enjoyed a Blizzard, sundae, or burger at Dairy Queen, your receipt could be worth a free Dilly Bar! Through the MyDQExperience survey, Dairy Queen gives customers a quick, easy way to share feedback about their visit — and rewards them for doing so.
This guide explains everything about the MyDQExperience survey — including eligibility, how to enter, step-by-step instructions, survey rules, tips, troubleshooting, and how to redeem your free Dairy Queen Dilly Bar coupon.
🧁 What Is MyDQExperience?
MyDQExperience is the official Dairy Queen customer satisfaction survey available at www.MyDQExperience.com.
It allows customers to:
- Rate food quality, speed, and staff friendliness
- Share honest feedback about their in-store or drive-thru visit
- Receive a free Dilly Bar coupon as a thank-you reward
After dining at Dairy Queen, you’ll receive a receipt with a 15-character survey code. Enter this code on the official survey website, complete a few short questions, and you’ll get a validation code to redeem your free treat.
🧾 Survey Requirements: What You’ll Need Before Starting
Before diving into the survey, ensure you meet the eligibility criteria below:
| Requirement | Details |
|---|---|
| Receipt | A recent Dairy Queen receipt with a 15-character survey code. |
| Internet Access | A computer, tablet, or smartphone with a stable internet connection. |
| Language Skills | Ability to read and understand English, Spanish, or French. |
| Age Requirement | Must be at least 18 years old at the time of entry. |
| Location | Open to residents of the United States and Canada. |
| Time Limit | Survey must be completed within 3 days of the visit date. |
| Validation | Write your validation code on your receipt to redeem your free Dilly Bar. |
💻 How to Take the MyDQExperience Survey: Step-by-Step Guide
Follow this simple guide to complete your Dairy Queen feedback survey:
Step 1: Visit the Official Website
Go to www.MyDQExperience.com in your browser. Ensure it’s the official site — avoid unofficial survey links.
Step 2: Select Your Preferred Language
Choose English, Spanish, or French before starting the survey.
Step 3: Enter the 15-Character Survey Code
Find the 15-digit code printed at the bottom of your Dairy Queen receipt. Enter it carefully to proceed.
Step 4: Enter Visit Information
Provide the date and time of your visit as shown on your receipt.
Step 5: Answer Survey Questions Honestly
You’ll be asked about:
- Food quality and freshness
- Cleanliness of the restaurant
- Speed of service
- Staff friendliness
- Order accuracy
- Overall satisfaction
Step 6: Submit and Get Your Validation Code
Once you finish, you’ll receive a validation code on your screen. Write this code on your receipt.
Step 7: Redeem Your Free Dilly Bar
Bring your coded receipt to a participating Dairy Queen within 30 days to claim your free Dilly Bar or alternate reward.
🎯 Survey Rules and Eligibility
| Rule | Details |
|---|---|
| Survey Limit | One survey per receipt per person. |
| Receipt Validity | The survey code expires 3 days after purchase. |
| Reward Validity | Free Dilly Bar coupon valid for 30 days after completion. |
| Purchase Requirement | Purchase necessary to receive a receipt with a survey code. |
| No Cash Alternative | The reward cannot be exchanged for cash. |
| Participating Stores | Offer may vary by location or franchise. |
| Employees Excluded | Dairy Queen employees and their families are not eligible. |
To complete the MyDQExperience survey
To ensure a smooth and successful survey experience:
- Keep your receipt safe — You’ll need it to enter the survey and redeem your Dilly Bar.
- Take the survey within 72 hours of your visit.
- Be honest and detailed — Genuine feedback helps DQ improve.
- Write the validation code immediately after submission.
- Redeem early — Don’t let your coupon expire!
- Check your local store’s participation — some locations may offer alternate treats.
- Avoid public Wi-Fi for privacy and stability.
🍨 What is the Reward for MyDQExperience Survey?
Most Dairy Queen locations offer a free Dilly Bar — a beloved DQ classic made of vanilla ice cream dipped in chocolate coating.
However, reward offers may vary. Some franchises may offer:
- $1 off next purchase
- Free small cone
- Discount coupon for a Blizzard Treat
The current standard reward (2025) remains a free Dilly Bar for completing the MyDQExperience.com survey.
🌎 Availability: Where Can You Take the Survey?
The MyDQExperience survey is open to customers in:
| Country | Official Website | Languages Supported |
|---|---|---|
| United States | www.MyDQExperience.com | English, Spanish |
| Canada | www.MyDQExperience.ca | English, French |
📋 Troubleshooting: Common Issues & Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| Survey code not working | Code expired after 3 days | Use a new receipt from a recent visit |
| Website not loading | Browser cache or poor connection | Clear cache or switch to another browser |
| Validation code missing | Survey not completed fully | Retake the survey and ensure you submit |
| Reward not redeeming | Store not participating | Check with the manager before visiting |
| Language not changing | Browser settings | Refresh page or reopen in another browser |
🏆 Why Dairy Queen Uses MyDQExperience
Dairy Queen has built its legacy on customer trust, quality desserts, and service consistency.
By using MyDQExperience feedback, the brand analyzes trends in:
- Order accuracy
- Speed of service
- Staff courtesy
- Cleanliness standards
- Menu innovation requests
Your responses directly influence new menu items, training programs, and store improvements across the United States and Canada.
📱 Can You Take the Survey on Mobile?
Yes! The MyDQExperience survey is fully mobile-friendly.
You can complete it easily using:
- Any iPhone or Android device
- Tablets like iPad or Samsung Galaxy Tab
- Mobile browsers like Safari, Chrome, or Edge
Ensure you have:
- A stable Wi-Fi or mobile data connection
- The latest browser version for best performance
🧾 Sample Receipt: Where to Find Your Code
Your Dairy Queen receipt contains a 15-character survey code, usually found near the bottom.
Example:
Survey Code: 12345-67890-ABCD
Visit: 10/31/2025 2:34 PM
If your receipt doesn’t have a code, you may see a store number and date — these can also be used to start the survey using the “I don’t have a code” option.
Double Your Rewards with DQ App
After completing the MyDQExperience survey:
- Download the DQ App (available for iOS & Android).
- Join DQ Rewards for additional free treats and coupons.
- Combine your survey reward with app offers to maximize savings.
The DQ app also allows mobile ordering, location finder, and exclusive Blizzard® deals.
Privacy and Data Policy
All information collected through MyDQExperience is handled in compliance with Dairy Queen’s Privacy Policy.
DQ does not sell or share your personal data. Your survey responses are aggregated for research purposes only, focusing on customer experience improvement.
💬 Frequently Asked Questions (FAQ)
1. How long does the MyDQExperience survey take?
It takes around 3–5 minutes to complete.
2. What do I get for completing the Dairy Queen survey?
You’ll receive a validation code for a free Dilly Bar or a similar offer.
3. Can I take the survey more than once?
Yes, but only one entry per receipt is allowed. You’ll need a new purchase for another survey.
4. What if my survey code is expired?
You’ll need a new receipt — expired codes cannot be reused.
5. Can I redeem the coupon at any Dairy Queen?
Rewards are redeemable at participating locations only. Check your receipt or call ahead.
6. Does the Dilly Bar reward expire?
Yes, the coupon expires 30 days after you complete the survey.
7. Is purchase required for the survey?
You need a purchase receipt to access the survey code.
8. Can I do the survey without internet?
No, the MyDQExperience survey is online only.
9. Can I take the survey in-store?
You must complete it on your device using the survey website.
10. What if I lost my receipt?
Unfortunately, you’ll need a new receipt with a valid survey code.
11. Is the survey available in Canada?
Yes, it’s available in both the U.S. and Canada.
12. Is personal data collected?
Yes, but it’s only used to improve service and analyze feedback trends.
13. Can employees take the survey?
No, employees and family members are excluded.
14. How soon can I redeem my Dilly Bar?
Immediately after receiving your validation code — just show your coded receipt.
15. Can I exchange the Dilly Bar for another item?
Usually no, but some stores may allow an alternate small treat of equal value.
16. How do I contact Dairy Queen for survey help?
Visit www.dairyqueen.com/contact-us or call 1-866-793-7582.
🎉 Conclusion: Enjoy Your Free Dairy Queen Dilly Bar!
The MyDQExperience survey is one of the easiest and sweetest customer rewards programs out there.
With just a few minutes of your time, you can:
- Help improve Dairy Queen’s quality and service
- Share your honest feedback
- Earn a free Dilly Bar coupon
So next time you visit Dairy Queen, keep your receipt and go to www.MyDQExperience.com — your next free Dilly Bar is waiting!