Dairy Queen values customer feedback, and the DQFanFeedback survey is a quick way to share your experience and get rewarded for it. If you recently visited a Dairy Queen and received a receipt, you may be eligible for a free treat or discount just for answering a few questions online. Below are the most commonly searched questions and straightforward answers to help you complete the survey without confusion.
Frequently Asked Questions (FAQs)
How do I start the Dairy Queen survey?
Visit the official DQFanFeedback website. Enter the 10-digit phone number, date, and time of your visit printed on your receipt. Some receipts may ask for a 15-character survey code instead.
Who is eligible to participate?
Any customer who has a recent Dairy Queen receipt from a participating location can take the survey.
What reward do I get for completing the survey?
Rewards vary by location and time, but most customers receive:
- A free Dilly Bar
- A free mini Blizzard
- Or a discount coupon for a future visit
How do I redeem my reward?
After completing the survey:
- You’ll receive a validation code
- Write the code on your receipt or save a screenshot
- Present it to the cashier during your next visit before it expires
What if my survey code isn’t working?
First, double-check that you entered the correct phone number or code from the receipt.
If it still doesn’t work:
- Try using the phone number option instead of the code
- Avoid confusing letters like “O” with the number “0”
- Contact Dairy Queen Customer Support or speak with the store manager
Can I take the survey without a receipt?
No. A valid receipt is required because it contains the visit details needed to access the survey.
How often can I take the survey?
Generally, you can participate once per visit. Rules may vary, so always check the terms printed on your receipt.
Are there any survey deadlines?
Yes. Most survey codes must be used within 3 to 7 days from the purchase date. The exact expiration date will be printed on your receipt.
Who can take the survey?
The survey is open to customers in the United States and Canada who made a recent purchase at a participating Dairy Queen or Orange Julius location.
Customer Service Contact Details
If you need help with the DQFanFeedback survey, reward issues, or website problems, Dairy Queen offers multiple official support options. You can reach out online, by phone, or through mail depending on what’s most convenient for you.
How to Contact Dairy Queen Support
Online Contact Form
You can submit your query through the official Dairy Queen “Contact Us” page.
When filling out the form, choose:
- “Restaurant or Order Experience” for survey or reward-related issues
- “Mobile App Technical Inquiry” for website or technical problems
This helps your message reach the right team faster.
Corporate Phone Number
You can call Dairy Queen Fan Relations directly at:
📞 (866) 793-7582
Customer Support Hours
- Monday–Friday: 9:00 a.m. – 9:00 p.m. (EST)
- Saturday–Sunday: 10:00 a.m. – 6:00 p.m. (EST)
Mailing Address
If you prefer to contact Dairy Queen by mail, you can write to:
International Dairy Queen, Inc.
8000 Tower, Suite 700
8331 Norman Center Drive
Bloomington, MN 55437
To share your experience and claim your reward, visit the official Dairy Queen survey website: DQFanFeedback.com