DQFanFeedback is the official Dairy Queen Customer Satisfaction Survey for the USA and Canada, hosted at www.DQFanFeedback.com and www.MyDQExperience.com.
It’s the easiest way for DQ fans to share feedback, rate their visit, and earn a free Dilly Bar as a thank-you treat.
This guide will show you everything: how to participate, survey rules, rewards, code issues, eligibility criteria, and expert troubleshooting tips to make sure you never miss your free ice cream again.
🍦 What Is DQFanFeedback?
DQFanFeedback.com is Dairy Queen’s official customer survey portal that collects honest feedback from visitors about their recent store experiences — including food quality, cleanliness, and service speed.
Once you complete the survey, you receive a validation code for a free DQ Dilly Bar or other exclusive offers.
Dairy Queen uses the responses to improve store operations, train staff, and maintain the brand’s legendary soft-serve reputation.
🧍♀️ Why DQ Wants Your Feedback
The goal of the DQ Fan Feedback Survey is to collect authentic customer opinions that help the brand improve in four key areas:
- Food Quality – Taste consistency and freshness.
- Service Speed – Timely order processing and delivery.
- Cleanliness – Hygiene of tables, kitchen, and washrooms.
- Staff Behavior – Courtesy and professional conduct.
Your feedback creates a direct loop between you and DQ management to enhance future visits and reward your loyalty with treats like the famous free Dilly Bar.
🔑 How to Take the Dairy Queen Survey – Step-by-Step Guide
Step 1: Visit the Official DQ Survey Portal
Go to www.DQFanFeedback.com or www.MyDQExperience.com.
Make sure the URL has the secure padlock icon (https). Avoid fake sites that imitate the official survey.
Step 2: Choose Your Language
Select English, Spanish, or French depending on your comfort level.
Step 3: Enter the Survey Code or Phone Number
- On DQFanFeedback.com, enter the 10-digit store phone number, plus the date and time of your visit.
- On MyDQExperience.com, enter the 19-digit survey code from your receipt.
(Pro tip: Flatten your receipt — codes can smudge or fade fast!)
Step 4: Answer Survey Questions Honestly
Questions focus on:
- Order accuracy and taste.
- Staff friendliness and efficiency.
- Restaurant cleanliness.
- Likelihood of recommendation.
Take 3–5 minutes and be genuine — real feedback shapes DQ menus and service policies.
Step 5: Receive Your Validation Code
At the end, you’ll get a DQ Fan Feedback Validation Code for a free Dilly Bar or other reward.
Write it on your receipt and keep it safe — you’ll need it to redeem your treat.
Step 6: Redeem Your Reward
Bring your receipt with the code to a participating DQ within 30 days.
Hand it to the cashier to claim your free Dilly Bar or coupon offer.
🏆 Rewards and Benefits of DQFanFeedback

| Reward Type | Description | Redemption Notes |
|---|---|---|
| Free Dilly Bar | Classic chocolate-coated ice cream bar as the most common reward. | Valid for 30 days after survey. |
| Free Mini Blizzard | Occasionally offered through special promotions at MyDQExperience.com. | Subject to availability. |
| Exclusive Discounts | Percentage off your next order or buy-one-get-one offers. | Check store participation. |
| Sweepstakes Entries | Rare contests for gift cards or “Free Blizzards for a Year.” | Terms vary regionally. |
⭐ Why These Rewards Matter
Your time matters — DQ recognizes that by offering free treats and discounts.
Plus, your feedback helps DQ stay consistent in taste, service, and happiness index across hundreds of locations.
🧭 Eligibility Rules for DQ Fan Feedback
- Age Requirement: You must be at least 18 years old.
- Residency: Open to legal residents of the USA and Canada only.
- Receipt Required: You need a valid DQ receipt with a 19-digit survey code or 10-digit phone number.
- Survey Deadline: Complete the survey within 3 days of purchase.
- One Entry Per Receipt: Each receipt can only be used once.
- Coupon Validity: The reward coupon is valid for 30 days only.
- Knowledge Requirement: Basic English, Spanish, or French needed.
- Non-Transferable: Coupons cannot be sold or gifted.
- No Employee Participation: DQ staff and families are excluded.
- One Reward Per Day: Redeem only one coupon per day per person.
📜 Where to Find Your DQ Survey Code
| Code Type | Where It Appears | Used At |
|---|---|---|
| 19-Digit Survey Code | Usually near the middle or bottom of your receipt labeled “Survey Code” or “Passcode.” | MyDQExperience.com |
| 10-Digit Phone Number | Printed near the store information or top section of receipt. | DQFanFeedback.com |
If you can’t find either, ask your local DQ store manager for help or contact DQ support directly.
🧠 Maximize Your Free Dilly Bar Reward!
- Don’t delay: Complete the survey within 3 days.
- Save your receipt: You’ll need the original for redemption.
- Enter the right site: Use DQFanFeedback.com for phone numbers and MyDQExperience.com for survey codes.
- Keep it honest: Real feedback influences service improvements.
- Check expiration: Redeem your reward within 30 days.
- Verify participation: Not all DQ locations honor survey coupons.
⚠️ Common Reasons Your Free Dilly Bar Code Might Not Work
- Expired Validation Code: Redeem within 30 days.
- Incorrect Entry: Watch for mix-ups between O and 0, I and 1.
- Already Used: Each code is single-use.
- Wrong Location: Some franchises don’t participate.
- Combined Offers: You can’t stack promos with the coupon.
- Using Wrong Code: Enter the final validation code, not the survey code.
🔧 Troubleshooting Steps for Invalid Codes
- Verify the Code: Compare the digits carefully.
- Check Dates: Ensure receipt and code are still valid.
- Ask the Staff: Confirm that location participates.
- Bring Original Receipt: Required for claim.
- Contact Support: Call 1-866-793-7582 (Mon–Fri 9 AM–9 PM CT; Sat–Sun 10 AM–6 PM CT).
If the issue persists, speak to the store manager for replacement or verification.
☎️ Dairy Queen Customer Support Contacts
If you encounter issues with your DQFanFeedback survey, reward redemption, or need help with a validation code, you can reach out to Dairy Queen through the following official contact channels:
🇺🇸 United States Support
- American Dairy Queen Corporation
Address: 7505 Metro Blvd., Minneapolis, MN 55439-0286
Phone: 952-830-0200 or 1-866-793-7582 (Toll-Free)
🇨🇦 Canada Support
- DQ Canada
Address: 1111 International Blvd., P.O. Box 430, Burlington, ON L7R 3Y3
Phone: 952-830-0200
🏢 Karmelkorn Shoppes, Inc.
- Address: 7505 Metro Blvd., Minneapolis, MN 55439-0286
- Phone: 952-830-0200
🧃 Orange Julius of America
- Address: 7505 Metro Blvd., Minneapolis, MN 55439-0286
- Phone: 952-830-0200
For survey-specific issues, it’s best to call the toll-free support line (1-866-793-7582) during their business hours. You can also speak directly with your local Dairy Queen manager if the issue is related to in-store reward redemption.
🧩 Behind the Scenes: How Dairy Queen Uses Your Feedback
Every DQ Fan Feedback submission is analyzed to spot patterns in customer sentiment. Management teams review these insights monthly to optimize:
- Menu Innovation: Adding fan-favorite flavors.
- Service Training: Improving speed and politeness.
- Operational Cleanliness: Higher hygiene standards.
- Franchise Performance: Tracking regional service ratings.
In short, your 5-minute survey helps DQ stay the gold standard in fast-food desserts worldwide.
🧾 Example: How to Redeem Your DQ Survey Coupon
- Visit DQ within 30 days of completing the survey.
- Present your original receipt with the validation code.
- Ask politely for the “DQ Fan Feedback Free Dilly Bar Redemption.”
- Enjoy your treat and snap a pic for #DQFanFeedback social tags.
💡 Smart Hacks for Completing the DQFanFeedback Survey
- Use Google Chrome or Safari for a smoother experience.
- Keep the survey tab open until you get your validation code.
- Save a screenshot of the code in case your receipt fades.
- Check DQ’s official social pages for special promotions linked to the survey.
🌍 Dairy Queen’s Commitment to Customers
Founded in 1940 in Joliet, Illinois, Dairy Queen (DQ) has evolved into a global chain owned by Berkshire Hathaway. Through programs like DQFanFeedback, they ensure continuous customer engagement and brand trust.
The survey isn’t just about a free dessert—it’s about building community connection and brand loyalty through genuine dialogue.
🧁 Why Your Opinion Matters
Every response you submit helps DQ:
- Adjust menu items to regional preferences.
- Maintain high customer satisfaction ratings.
- Enhance employee training programs.
- Sustain Dairy Queen’s commitment to “Fan Food, Not Fast Food.”
💬 FAQs – DQFanFeedback and Free Dilly Bar
What is DQFanFeedback.com?
It’s the official Dairy Queen survey website for collecting customer feedback and offering rewards like a free Dilly Bar.
Where can I find my survey code?
Look for a 19-digit number on your DQ receipt, or a 10-digit phone number near the store info.
What do I get after completing the survey?
You get a validation code redeemable for a free Dilly Bar or other offer.
How long is my receipt valid for the survey?
You must take the survey within 3 days of purchase.
How long is my Dilly Bar coupon valid?
It’s valid for 30 days after completing the survey.
Can I take multiple surveys?
Yes, but each requires a new receipt — one per visit.
Why is my code not working?
It could be expired, already used, or for a non-participating store.
Can I use the coupon with another offer?
No, DQ prohibits combining offers or promotions.
Can I complete the survey without a purchase?
No, a valid purchase receipt is required.
What languages are available?
English, French, and Spanish.
How can I contact DQ for survey help?
Call 1-866-793-7582 or visit the contact page on DairyQueen.com.
Can employees take the survey?
No, employees and family members are excluded.
What if my receipt doesn’t have a survey code?
Try entering the store phone number or contact DQ support.
How long does the survey take?
Usually 3–5 minutes.
Final Thoughts on www.DQFanFeedback.com
The DQFanFeedback Survey is more than a free dessert opportunity — it’s a direct channel for fans to shape Dairy Queen’s future.
In just a few minutes, you can make your next DQ visit smoother, tastier, and more rewarding.
So, grab your receipt, visit www.DQFanFeedback.com, and enjoy that free Dilly Bar with pride.
Because your feedback doesn’t just earn you ice cream — it keeps the DQ magic alive.